Terms & Conditions


This agreement is entered into between customer and Newbury Park Carpet Cleaning. Customer represents and warrants that he or she has authority to enter into this Agreement individually and/or as authorized agent or officer of such entity or person on whose behalf this Agreement is executed. All signers agree to personally guarantee the performance under this contract.


This contract begins at time of Customer's signature. Contract will terminate upon completion of work and/or the return of any property listed on reverse side by Newbury Park Carpet Cleaning Customer takes full responsibility for the total balance due to Newbury Park Carpet Cleaning. Payment is due and payable immediately.

Scope of Work

Customer understands that Newbury Park Carpet Cleaning shall not and will not be liable for shrinkage, discoloring, frying of fabrics, fading, failure to remove stains, smells, damage to seams, furniture, flooring, walls, carpet and/or any other property and/or any of items cleaned at customers risk. Newbury Park Carpet Cleaning does not provide and services with respect to mold, bacteria and/or asbestos, including but not limited to inspection, remediation or restoration. Customer agrees to hold harmless indemnify and defend Newbury Park Carpet Cleaning and/or its employees and/or agents, with respect to any claims or injuries resulting from such substances whether before, during or after service performed by Newbury Park Carpet Cleaning. Newbury Park Carpet Cleaning will not be liable for service work done by and other company. Newbury Park Carpet Cleaning will not be liable for any injuries and/or damage to any person(s) and/or pets that may occur as a result from wet floors before, after, and/or during the cleaning of carpet, fabrics and/or personal property. Newbury Park Carpet Cleaning shall not and will not be liable for any damage to furniture, pictures, artwork, walls, baseboards, carpeting, area rugs, flooring, and/or any other personal items that are damaged in the process of the authorized cleaning performed at customers risk. Guarantees and/or warranties are only available through our monthly maintenance program contracts and are voided if service is not performed within terms of program. If customer is requesting a redo for any reason (failure to remove stains and/or smells etc.) a minimum $50.00 fee will apply. Newbury Park Carpet Cleaning is not responsible for any of customers person property.

Return Checks

All returned checks to us from the back will reflect in a minimum $25.00 service fee charge.

Credit Terms

Customer is liable for any and/or all chargeback fees that Newbury Park Carpet Cleaning inquires from to our merchant account from customers back or credit card company that are reversed in our favor. Customer authorizes Newbury Park Carpet Cleaning to charge the card that was used at the time of service to collect these funds. This is a minimum of $25.00 per chargeback transaction.

Credit Terms

Customer understand and agrees to take full responsibility for all charges and unpaid balances. Customer accepts these credit terms and that payment to Newbury Park Carpet Cleaning is not contingent upon their approval. Customer further understands that the outstanding balance will accrue interest at the rate of one and a half (1 1/2) percent per month until outstanding balance more than 10 days past the invoice date. A minimum of 20% will be charged on incomplete work which has been started by Newbury Park Carpet Cleaning and is not permitted to be completed by Customer.


Customer understands and agrees that if legal action is required for collection of any sums due under this contract, Customer is responsible for all costs including but not limited to attorney fees (including any fees incurred prior to litigation) court costs and other costs of collection. Customer understands agrees to waive any right to jury trial.

Severability Clause

This Agreement's terms will not be interpreted against any particular Party but rather will be afforded a fair and reasonable interpretation. If any provision of this Amendment is ruled, illegal, unlawful, invalid or unenforceable, under present or future laws, such provision is fully severable and this Agreement will be construed and enforced as if such illegal, unlawful, invalid or unenforceable provision had never comprised a part of this Amendment, and the remaining provisions will remain in full force and effect and not be affected by the illegal, unlawful, invalid or unenforceable provisions or by its severance from this Agreement.

Informed and Voluntary Execution

This Agreement has been carefully read by Customer. The contents are known and understood by the Customer, and it is signed freely by each party executing this Agreement. Upon signature Customer acknowledges and has asset that the work contacted to due has been completed to their complete satisfaction.


The headings used in this Agreement are included for convenience and shall not be evidence bearing on the interpretation of this Agreement.